Free Return&Refund for human hair wigs
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Return&Refund

30 Days Return&Refund Policy

At yagill.com, we value your satisfaction and strive to provide the best purchase experience with our wigs. If you are not happy with our wig when you receive, please read our policy below:

1. Return Eligibility

You are eligible for a return or exchange within 30 days. To be eligible, the item must be in its original condition, unused, and in the same condition as when you received it. Any item that has been used, damaged, or is not in its original packaging will not be accepted for return or exchange.

2. Requesting a Return or Exchange

If you wish to return or exchange an item, please contact our customer support within 30 days of your purchase. Our team will guide you through the return or exchange process.Offer us the tracking number after ship out.
(please not that custom-made wigs are not accepted for return&refund)


4. Exchange Process

Once we receive the returned item and verify its eligibility, we will process the exchange within 48 hours. We will send you the replacement item as soon as possible.

5. Refund Process

If you choose a refund, we will process it within 48 hours of receiving the returned item. The refunded amount will be credited to the original payment method used for the purchase.

6. Contact Us

If you have any questions or require assistance with your return or exchange, please do not hesitate to contact our customer support.

Please note that shipping and handling charges are non-refundable, and customers are responsible for return shipping costs unless the item is defective or arrived damaged.

Thank you for shopping with yagill.com. Your satisfaction is our top priority, and we look forward to assisting you with your return or exchange.